Post views count

Posted in: Newspaper
Post count: 4
SenthilJPrakash
#270826
Jan 10, 2019 at 12:37 am

Hi
Since last week my post_views_counts are not counting.
https://engineeringproductdesign.com/mems-micro-electro-mechanical-system/

Can you help to find the fault please
Prakash

Post count: 20688
Simion C.
#270925
Jan 10, 2019 at 2:09 pm

Hi,

So they worked before? Then it could be some recent modifications that caused the problem. Maybe you installed a plugin, added some code in the theme panel, theme files, child theme etc.
Those would be the first things to check. Deactivate all plugins except theme plugins, remove code modifications or code additions in theme files or panel, clear the cache then check again.

If you use caching of any kind, activate this option
– https://forum.tagdiv.com/ajax-view-count/

Also maybe consider to update the theme to the latest version, changelog here at the bottom
– https://themeforest.net/item/newspaper/5489609

Thanks

Post count: 4
SenthilJPrakash
#271254
Jan 12, 2019 at 7:42 pm

HI Simon

Thanks for the reply. I have done most of those things and it still doesnt work. It worked until last month.
What else can I try to fix the problem

Post count: 4
hopenui
#271282
Jan 13, 2019 at 10:52 am

Same problem here, I’ve been seeing lots of post about view counter for Newspaper and I think most of them are not solved, for mine, it used to work before,

I did try everything I’ve read from here and still does not work

Post count: 35449
Calin
#271463
Jan 14, 2019 at 3:40 pm

Hi,

If you deactivate all plugins, clear all cache and the problem is still there, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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