Hi,
Recently, I have been facing this issue and the post views are shown wrong in the admin as well as in the site. Can you help me with resolving the issue?
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This topic was modified 5 years by
saurabhchawla2345. Reason: Made a small correction and added more information
Hi saurabhchawla2345, if you are using a cache plugin, you need to use this option for view count -> https://forum.tagdiv.com/ajax-view-count/
If this is not what you mean, please provide some more details.
Thank you!
Hi Calin, Thank you for your reply. I am not using any Cache plugin as of now. I updated the theme to v 10.3.6.1.
I noticed this some time back and the post view count is not accurate. The same reflects on the website to the visitor as well. I have posts wi 100s views but here it shows only 28 ish.
Please let me know what information you require so I can share it with you.
Thanks,
Saurabh
Hi,
If you or your has do not use any cache, then any entry and refresh should be count, if you have a cache then this will be possible only with the above suggestion, also make sure that you do not have some cache plugins that interfere with theme settings.
The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person.
Thank you!
Hi, Thank you for your reply. That’s what I meant. The post view counts seem low than actual counts. As reported by Jetpack + Google Analytics, Post counts of about 160+ are shown as 60+. An Example URL – https://www.storizen.com/book-reviews/an-insight-on-death-an-inside-story-by-sadhguru/.
It has over 200+ views but it shows only 64!
Let me know where the issue is. Appreciate your help.
Hi,
Indeed for you seems that the view counter is not count, is just like when you have a cache plugin, but this option is disabled -> https://forum.tagdiv.com/ajax-view-count/
A suggestion is to make a test only with theme plugin to see if there are no other plugins that are interfering with the theme. It may be from cache plugin.
Thank you!
Hi Calin, Thanks for your reply. I just happened to see that a plugin is active on my site (see attached). Should I turn the AJAX counter option on in the theme panel?
Please let me know!
Thanks,
Saurabh
Hi Vlad, Thanks! I have done that. Will Let you know if any issue arises!
Thanks,
Saurabh