Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
I have the same problem since updating from 9.2.2 to 10.3 this weekend.
This post, not using product review – https://jazzjournal.co.uk/2020/03/01/obituary-jon-christensen/ – shows date.
This post, using product review, shows stars (not requested) and no date – https://jazzjournal.co.uk/2020/03/01/maria-mendes-close-to-me/
I hope this can be resolved very quickly – dates are important.
Thanks
Mark Gilbert
If “no” is selected in response to “Is this a product review?”, the date returns to the top of the post and stars disappear. Can this really be a plugin conflict?
Also, in blocks “SHOW AUTHOR NAME Enable or disable the author name (on blocks and modules)” appears not to work. I have “show date” and “show author name” selected but only date shows – https://jazzjournal.co.uk/category/reviews/audio-reviews/
Disabled all plugins, inc. tagdiv Standard Pack and cleared cache. Still stars show but no date. Thanks
Hi,
Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look to this problem. Include a link to this topic in the email.
Thank you!
Hi,
We made some deep investigations and is look that there is need to be added a second parameter for the get_date() from standard pack, so if you are using a standard post style, you need to go in wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php (loop-single-n.php edit the post styles you are using) and replace this line of code -> https://i.imgur.com/3V3Skly.png
<?php echo $td_mod_single->get_date(false);?>
with this one
<?php echo $td_mod_single->get_date(false, false );?>
-> https://i.imgur.com/7omoEqy.png if you are using the default post style you need to make this change on this file -> wp-content/plugins/td-standard-pack/Newspaper/loop-single.php
Thank you!
Hi Amari_Allah,
On some standard templates as 13 the $td_mod_single->get_date(false);?> need to be set in single_template_13.php -> https://i.imgur.com/EztC4GY.png -> wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_13.php
Thank you!
Hi,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!