Post/published date not showing for any post/article on Mobile

Posted in: Newspaper
Post count: 28

Hello Team,

We are facing an issue related to post date which is not showing for any post or article for Mobile theme. Even we have enabled it and tried all possible way but no result.

Mobile Screenshot: https://prnt.sc/fOzmoPGTVWnQ

Mobile theme screenshot: https://prnt.sc/L_tAffxZhY-Y

Can somebody please help us here or let me know if we need to enable something else?

Thanks
Gaurav

Post count: 27744

Hello,

Please provide the link to your website.

Thank you!

Post count: 28

Hello,

The website is – Franchisegoal.com

Post count: 27744

Hello,

The problem is caused by some custom code that is added and it is apply to the date https://i.imgur.com/s3FP6Vu.png please check if you have some code in mobile theme -> custom code.

Thank you!

Post count: 28

Hello,

We don’t have any code added for anything.

here is the screenshot – https://prnt.sc/ZJf1nedmEMU0

Post count: 28

And one more thing, Even I have inactivated Mobile theme and created a separate mobile template, but still the issue persists.

Thanks

Post count: 27744

Hi,

Please check here also -> https://i.imgur.com/tCcM8gz.png because the problem is caused by that CSS. You can also, check if you don’t have a plugin that add that code.

Thank you!

Post count: 28

Hello,

I have checked the indicated path and still couldn’t find any code there. I am actually clueless because I have the same setting for my subdomain – in.franchisegoal.com and it is working fine there.

Please help us in troubleshooting.

Thank You

Post count: 27744

Hi,

Please enable also, the modified date and check after -> https://i.imgur.com/w5VGFI4.png

Thank you!

Post count: 28

Hello,

I have enabled it but still no change.

Screenshot –> https://prnt.sc/mw1e–j78KOP

Post count: 27744

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Post count: 28

Hello Anamaria,

Necessary access has been provided and details are shared over the Email.

Please have a check and resolve this issue.

Thank you.

Post count: 27744

Hi,

My colleagues will investigate by email, and tell you what can be done.

Thank you!

Post count: 28

Hello,

Thanks for your help. You can close this issue now.

Thanks again.

Post count: 28

Have enabled Generate UCSS and it worked like charm.

Post count: 27744

Hello,

I’m glad.

Have a great day!

Post count: 28

Hello There,

Everything was working until I check pagination on my website, to be specific on this page:

https://franchisegoal.com/franchise-opportunities/
The same thing is working on desktop but not on mobile devices.

For your info,

1. I use Mobile theme but disable it for the particular page.
2. CSS Combine – Off in Cache Plugin
3. Load CSS Asynchronously – OFF

Please Suggest as it is impacting our visitors experience(Several users has reached out to me for this issue on our website).

Query -2 :

How can category and tag searches be enabled in the search window? For example, if there is a category called “food and beverages,” we expect it to be displayed when someone searches for that category, including the associated posts. Currently, only the posts are appearing in the search results, but not the corresponding category and tags.

Thanks
Gaurav

Post count: 28

Additional Details:

1. Using Flex Block-X
2. Setting as in the screenshot – https://prnt.sc/FDD3QcGIqnij

Post count: 27744

Hello,

1. I think the problem is caused by the plugin cache; Also, you can try to use Flex Block 1 and check after.
2. Also, our theme uses the WordPress search function, and we made a few changes only for the live search. By default, those will display all posts and pages that contain the word/words you are looking for in the title or post content, but if those words are not in the content, then will not display content about that category, for example. Also, for Header live search you can set taxonomy in search -> https://i.imgur.com/ghBBwHr.png

Thank you!

Post count: 28

Hello,

We tried using Flex Block 1, but still no luck. However, when we inactivate the cache plugin, it works.

I believe Cache plugin is causing the issue, but still can you please help me to troubleshoot the issue.

Thank you.

Post count: 28

Hello,

We found the issue, seems like JS combine – “Enabled” option was creating the issue. We have disabled it, now it works fine.

Thanks

Post count: 27744

Hello,

I’m glad.

Have a great day!

Post count: 28

Hello Anamaria,

I apologize for consolidating all my questions into one message.

Could you kindly provide me with guidance on creating a block that displays the entire blog post content from various categories, excluding just one specific category?

For instance, on our website, we have several categories. I’d like to showcase blog posts from all categories except the “News” category. Your assistance in achieving this would be greatly appreciated.

Thank you.

Post count: 27744

Hi,

You can remove a category using this option and set the category id with “-” https://i.imgur.com/lK04Msf.png

Thank you!

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