Pre-built websites not displaying as per the demo

Posted in: Newspaper
Post count: 2

After installing a pre-built website on Newspaper (in my case Cosmopolitan Pro), the site does not display as per the demo. Are there extra steps to take when configuring the theme settings? Do you also have to install the cloud templates for the homepage, posts etc? The demo looks completely different and doesn’t incorporate the layout and design I like.

What else do I need to do to get the demo site working and looking like the preview?

I’m running the very latest version of Newspaper, and have tried the cloud templates as well with no luck. Have deleted all posts and pages and have tried removing and reinstalling the pre-built Metropolitan Pro demo, but still doesn’t work.

Any help or advice appreciated as it’s driving me nuts!

Post count: 27744

Hello,

I think that your prebuilt website wasn’t installed completely.
We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, do you want to install it with or without content?

Thank you!

Post count: 2

Thanks for your response.

I have sent the details as per the instructions above, so you should be able to log on and have a look.

Appreciate your help in advance,
Cheers,
Phil

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