Print post issues when using Safari browser

Posted in: Newspaper
Post count: 14

Hello,

Website was working ok, but after upgrading to 12.5.1 several issues occurred. Most of them have been fixed, but we have an issue when printing from Safari. Letters on the right side of the post are missing, so the printed post is not OK.

When printing from Google Chrome, everything is OK.

You can try out the following article:

https://immorfou.org.cy/νέο-βιβλίο-στὴ-σειρὰ-τῶν-ἐκδόσεων-θ/

or this:

https://immorfou.org.cy/χαιρετισμοί-εις-την-κοίμησιν-της-υπερ/

Thanks in advance.

Post count: 21065

Hello!

We’ve introduced only a demo in the new update, and nothing else was changed.
Check this topic: https://forum.tagdiv.com/topic/print-mode/
See the settings of printing in your browser as well.

Thank you!

Post count: 14

Maybe it started with a prior version e.g. 12.5 or even before. Safari print works fine on other websites, but not in our website.

Post count: 21065

Hello!

I’ve tried your website on Safari, and it is working as it should. 
Please note that some blocks are not able to print in any browser and the content has priority.

Thank you!

Post count: 14

Hello Bettina and good morning. Is it printing all letters? Check it out with the original post content. Visitors of our website (including me) complain about letters (on the right) being cut off…

Post count: 21065

Hello!

Can you please provide a screenshot with the letters you mean?

Thank you!

Post count: 14

Hello! I uploaded the screenshots on the following link (wetransfer):

https://we.tl/t-T7MjgOqApE

Please check them out.

Picture 1: the post content as it is displayed on the site.

Picture 2: the whole page as it is displayed on the site (including the sidebar).

Picture 3: the printed post content using Chrome (OK).

Picture 4: the printed post content using Safari (NOT OK).

Thanks!

Post count: 21065

Hello!

Do you have any zoom options enabled for pages? 

Thank you!

Post count: 14

no

Post count: 21065
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