Problem

Posted in: Newspaper
Post count: 4

Hi, sometimes some articles give this problem (see photo). Then after a few minutes the problem disappears, but it happens often. How to fix it? Thanks.

Salve, a volte alcuni articoli danno questo problema (vedi foto). Poi dopo pochi minuti il ​​problema scompare, ma capita spesso. Come sistemarlo? Grazie.

Mobile problem
mobile problem

Desktop problem
Desktop problem

Website: chiamarsibomber.com/

Post count: 21065

Hello!

Please check the settings when you edit the pages with TagDiv Composer, also on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB
It could be a gap or some wrong settings.
If the problem is still there, then deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

Post count: 4

Hi Bettina, looking at the mobile view of the template that problem appears, but I have created the mobile version which instead looks good. It seems that sometimes, looking at the site from the smartphone, it does not make the switch to the mobile template. What can it be caused by? Sorry for my english.

Ciao Bettina, guardando la visualizzazione mobile del template compare quel problema, ma io ho creato la versione mobile che invece si vede bene. Sembra che a volte, guardando il sito dallo smartphone, non faccia lo switch al template mobile. Da cosa può essere causato?

Single Cloud Template – Animals PRO
template desktop

Single Cloud Template – Animals PRO – mobile
mobile template

Post count: 4

p.s. no cache plugin activate

Post count: 21065

Hello!

Edit your page the Single Cloud Template – Animals PRO(1st screenshot) with the inner row, Layout tab, and choose the third option: https://www.screencast.com/t/0Ic5oD4PDk
Single Cloud Template – Animals PRO(2nd screenshot) is appearing like that because you edit the template from Cloud Templates.
If the problem is still there, then make a full backup, contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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