Hi, after updating to the latest version of Newspaper, my site started having issues where some articles or sections are not displaying properly. The layout appears broken — the featured image shows as a large black “?” placeholder, the text size is incorrect, images appear smaller than they should, and the sidebar is misaligned (sometimes centered). Overall, the page looks completely broken. This only happens on certain articles.
I rolled back to the previous Newspaper version and everything seems to work fine again.
Do you have any idea what might be causing this?
Also, when I first installed the latest version, the plugins didn’t install correctly (tagDiv Composer and tagDiv Cloud Library). That’s the first time this has happened. After the failed install, I updated them manually from the Plugins section and they appear to be working fine.
One more thing: when I view the site while logged in, everything looks perfect. The issue only appears for regular visitors (logged-out users).
I didn’t mean a “?” — I meant a “Q”. Sorry for the confusion.
Hi,
Is very important when you update the theme to make sure that all theme plugins will be installed and updated. If those are not automatically installed, then they need to be installed from Newspaper > plugins.
If you can make a staging and update the theme there, we can take a look and see if there are any problems with teh update.
If everything looks correct when you are logged in, it is likely related to the cache; clear the cache, and if you are using a CDN/Cloudflare, purge it.
Thank you!
Hi, it happened again today, but using Ctrl + F5 fixed it. It’s rare.
Can I send you a video so you can see the issue and how the website looks? Maybe you’ve seen this before.
This link shows the problem: https://www.zonanortediario.com.ar/23/03/2026/avanza-la-megaobra-del-autodromo-nueva-pista-infraestructura-y-estandar-internacional/ doesnt fix with reloading the website. Do you see it? We are with the previous newspaper version but it still appears
Hi,
For me, the website looks like this: https://i.imgur.com/yDXGkTI.png
If the situation was resolved after pressing Ctrl + F5, it’s likely a browser cache issue. That key combination forces the browser to do a full refresh.
Yes, I updated the theme again (this time the plugins updated correctly during the process) and cleared the cache, which fixed the issue. However, it seems like something persistent is still breaking the site. If it happens again, I’ll show you. I already sent an email with a video showing how the site looks when the error appears, so you can check if you’ve seen something like this before. Thanks.
Thank you for the information and email. We’ll check everything, and if we identify an issue with the update, we’ll make sure to correct it.
