Hello
Ich kann im Tagdiv Composer keine Templates in meine Seite laden. Wenn ich ein Header Template laden will, wähle ich eines auf der Templateseite aus und klicke auf importieren. Die Auswahlbox Importieren Ja oder Nein erscheint jedoch nicht und ich kann den Import nicht bestätigen. Können Sie mir weiterhelfen?
Greetings
Michel
Hi Michel,
It shouldn’t have happened like this. Please try and make a test if there is not a plugin conflict or a caching tool issue.
Thank you!
Hello Anamaria
Thank you for your quick reply. I will try to describe the problem in more detail. I am working with the latest version of Newspaper, which is 12.1.1.
As I said, the problem occurs when trying to import a template. The checkbox “Do you want to import – Yes/No” is behind the window with the templates. When I close the window with the templates, the selection box appears for 2 seconds and is then gone again. And since you can’t move the window with the templates, you have no chance to get to the selection box.
I can also give you access to the backend, so you can have a look at the problem yourself.
Best regards
Michel
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Hello Michel!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will help you as soon as possible!
Thank you!
Hello Bettina
Thanks for sending me the link. So I can download the templates.
Did you find out something what could be the problem in TagDiv Composer?
Greetings
Michel
Hello Michel!
Please continue the discussion via email.
Thank you for understanding!
