Problem in registering

Posted in: Newspaper
Post count: 25
Chema
#542859
Jul 4, 2026 at 9:23 pm

I realize today, not before, that in both sites i have with you i reveive an answer, if a user tries to register, that is not valid. Maybe is something involved with reCAPTCHA or i do not know. Could you give me any clues? both sites i contracted you to make the front: trplane.com and aecontribuyentes.com. I have different licenses from you. i believe in this cases are

Thanks

Post count: 25
Chema
#542860
Jul 4, 2026 at 9:24 pm

sorry when i said Newspaper (customers) i mean not customer, but aecontribuyentes

Post count: 20688
Simion C.
#542882
Jul 6, 2026 at 12:35 pm

Hi,

Please don’t post your license keys in the forum topic, because every forum member can see them. I removed them.

I tried creating an account on your website here https://aecontribuyentes.com/

https://prnt.sc/d7KObnIOAvCC
https://prnt.sc/UlSsVYTg7ZvX

But when I tried to log in it didn’t work. I checked my email and I received an activation link, once I clicked on that it said it activated my account -> https://prnt.sc/2KuybYyz1V1L

I also received this email -> https://prnt.sc/xzl5Ju7zspM5

But I still can’t log in, it always says that my username or password is incorrect. Maybe it could be because of the recaptcha. This can be tested. If you activated the theme recaptcha, please disable it -> https://prnt.sc/cT4_ht2hjxN4 Then test again. Although It shouldn’t block users from logging in. Then test to see if it works.

Thank you!

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