Problem Theme panel

Posted in: Newspaper
Post count: 11
Vlifestylemy
#117081
Jun 7, 2016 at 3:39 am

Hello,

My English is not good, I hope you can understand, thanks

My Theme panel this problem and how to solve? Thanks

Not-working

Post count: 11
Vlifestylemy
#117083
Jun 7, 2016 at 3:41 am

Not-working

Post count: 23312
Catalin
#117220
Jun 7, 2016 at 11:18 am

Hello lifestylemy,

Please ensure that you are using the latest version of it (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1). Also, please make sure that this type of problem does noot come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are suing the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 11
Vlifestylemy
#117247
Jun 7, 2016 at 11:54 am

i test does buy not work.

Newspaper v 7.0.1 no problem

upgrade Newspaper v 7.1.1 not work

I hope you next version can solve this problem

Thanks

Post count: 23312
Catalin
#117337
Jun 7, 2016 at 2:23 pm

Hello Vlifestylemy,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.

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