Problem to load template (adding new page)

Posted in: Newspaper
Post count: 16

Hi,

when I add a new page and try to add a pre-designed template I hit the button “import template” and nothing happens

https://www.screencast.com/t/1tsq0TEeZzB

as I could see the import windows is above the message box that start the import process
https://www.screencast.com/t/JRiGpa1FZYh

I have tried firefox and chrome.

Please help.

Post count: 18283

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 16

Hi,

The problem is the WPBakery Page Builder 6.0.5. When it is disabled I do not have this problem. Sometimes I have to use wpbakery… to edit page. Please consider fix this.

Post count: 18283

Hello !

Unfortunately yes, even tough WP bakery is a tested plugin I personally wouldn’t recommend using it. Since tagDiv Composer was created as our own page builder the developers are working on developing this plugin.

The lines you see are shortcodes that are being rendered only by the tagDiv Composer which is also a MUST HAVE plugin in order to run Newspaper Theme correctly.

You can use wp bakery on a page / post where there are NO tagDiv composer elements.

Thank you for your understanding !

Post count: 16

ok!

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