Problem when i try to save change in template

Posted in: Newsmag
Post count: 54

When i try to change something in layout setting category is not working , is not save i see the message in log

[Mon Mar 21 10:50:14.324265 2016] [:error] [pid 74124] [client 70.30.178.190:59114] PHP Fatal error: Cannot unset string offsets in /usr/local/planete/sites/www.v2.planete.qc.ca/htdocs/wp-content/themes/Newsmag/includes/wp_booster/wp-admin/panel/panel_core/td_panel_data_source.php on line 529, referer: http://v2.planete.qc.ca/wp-admin/admin.php?page=td_theme_panel

I use newsmag version: 2.3.5

i can change what i want in template setting and post setting but not in ctegory

thanks

  • This topic was modified 10 years by yopyop22.
Post count: 54

I forgot to tell is only when i try to change something specific category not when i change category global setting , when i chagne something in global setting category is working fine ?

Post count: 6535

Hi

I am not sure why this happens as we didn’t received a similar report so far.
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using and test again. Also check in browser’s console if there are any errors related with the theme when you save the settings on category.
If the problem persist you can try to make a new clean WP install, then install the theme and the Visual Composer plugin according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ then test again.

Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!

Post count: 54

i have desactivated everything , i use chrome in console we see that

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:5 POST

http://xxxx.qc.ca/wp-admin/admin-ajax.php?td_theme_name=Newsmag&v=2.3.5 500 (Internal Server Error)send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:5m.extend.ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:5(anonymous function) @ td_wp_admin_panel.js?ver=2.3.5:676m.event.dispatch @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4r.handle @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4

Post count: 54

i use travel demo and change it for newsmag defaul one and now everything is ok ???

Post count: 6535

Hi

If you still have this issue please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

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