Problem with block element (visual composer)

Posted in: Newspaper
Post count: 84

Hello,
I have added a new block element (block 1) in my homepage so as to have the articles of a specific category displayed. The weird thong is the the articles are not displayed…
I also have a problem with Block 19; the articles are not displayed unless you click on “All” (ajax). I would like the articles to be displayed by default.

Could you help? Do you use teamviewer? So as to arrange a session when we can show you the problem live.

Thank you!

Post count: 7909

Hi,

You can check the browser’s console for js errors and check this without any plugins active except of Visual Composer, clear cache and see if you still have this issue.
We don’t use the teamviewer and we cannot install it because we have restriction on workstation, sorry!

Thanks!

Post count: 84

Hello,
ok, I will try to explain.

We have added a block 18 element in our homepage and we have set it to bring articles from a specific category (This category has no subcategories). When we reload the page to see the outcome, we see the block element without the article of the category, as shown in the image below:

noimage

When we click on the “Όλα – All” Ajax filter, the article is displayed, which is what it should do:

with_image

How can we make it show the article by default, when the page is loaded, without the user having to click on All? We don’ t want to have the Ajax filter enabled.

Thank you.

Post count: 7909

Hi,

You don’t have to use ajax filter on your block(s), please disable it – http://screencast.com/t/XJE267ujM and just use category filter(or any other filter options) – http://screencast.com/t/9sjH1iu9tcT

Thanks!

Post count: 84

Hello,

that is what we have done. The problem is that it does not display the article(s) of the category used in the category filter. If we enable the Ajax filter, the article is displayed. So it finds an article which makes it odd that it does not work. So let me sum it up: When we only use the cateory filter, the article(s) of the category are not displayed. Why could this be happening?

Post count: 7909

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Post count: 84

Hello

The problem is on the default home page, on the right position, the last block element 18.
I have sent the username and password via mail. This block element has a category filter (category: ΕΝΘΕΤΟ) but it does not display the article of that category.

the url is :ypxwra.neuropublic.com

Post count: 84

Hello again

We had contacted you about a month ago concerning a problem with block elements not displaying the articles of certain category filters (please see our previous conversation below).

Even though we tried your suggestions and fixed the console errors, the problem still persists. The problem doesnt have to do with a specific block element nor with a particular category filter, but it occurs randomly. Let me give you an example of that:

I have the category named “Εκδηλώσεις” (category id 131) which contains four articles. I created a block element with category filter–Εκδηλώσεις, but when loading the page the block element appears empty. When switching the category filter to different category, then the related articles load normaly.
When afterwards i created a new category and transferred there all “Εκδηλωσεις” articles , and used the new category as a new filter, nothing appeared once again.
Do you have any explanation why this is happening?

thanks in advance

Post count: 7909

Replied via email!

Post count: 3

Hi,
I have the same problem.
When I choose only one category in category filter list, it works, but when I enter several category IDs in the category field, it doesn’t work.
When I enter several category IDs in Ajax filter, sometimes Ajax dropdown in my front page is empty and sometimes it is full of all categories.
thank you for helping.

jean-luc-becquaert.info

Post count: 7909

Hi jeanbecq,

Sorry for delay we missed your post as this topic was solved! When you have an issue please create a new topic to be sure that we don’t miss it.
If you add the categories IDs to the ajax filter spot, only those categories should appear on your block – http://screencast.com/t/QNWWOwNAhttp://screencast.com/t/kVRmcCWWQ
Please note that if you have no post to a specific category, it will not appear on the ajax filter even if you add the id.

Thanks!

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