Problem with featured images on Big Grid

Posted in: Newspaper
Post count: 73

Featured images, both desktop and mobile versions, do not fill the Big Grid. How can I solve this?
Screenshot: https://imgur.com/a/XmMaWyt
Link: https://www.lacasadeel.net/

  • This topic was modified 5 years by Beldar.
Post count: 35449

Hi,
You can fix this problem using our guide from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Hope this will help you!
Thank you!

Post count: 73

We have the library up and running. We have tried the Thumbnail Regenerate plugin but the main image still doesn’t look good, as well as the mobile ones Big Grid. Any solution?

Post count: 35449

Hi,
I see that there are some improvements for desktop -> https://i.imgur.com/v8eMbtd.jpg
Also I see that you are using some optimizer for images ->https://i.imgur.com/0GIZTik.png is possible have something to do with the thumbs that your images are not displaying correctly.
Please disable all non theme plugins and check the results.
Let me know the results!
Thank you!

Post count: 73

I turned off the options related to the images in the Jetpack plugin and it worked during this week. But again the main image look bad, with the options removed.

Example: https://imgur.com/a/MxwAXS6

Post count: 35449

Hi,
I think that you are referring to this -> https://i.imgur.com/lRf2053.jpg this problem is that your image do not have a thumb for that module, you can fix this using our guide from thumbnails from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Hope this will help you!
Let me know the results!

Post count: 73

Hi,
As I told you in previous messages, we have the GD library installed in the server and I also did the thumbnail regeneration process following your tutorial, but it still happens every time we upload a featured image.

Post count: 35449

Hi Beldar, is possible to be because the image that you upload has a lower size then the biggest thumb that you are using.
Please make a test and upload an big image and see if this is still displaying like that or has a proper thumb.
If the problem persists, please try again, but this time only with tagDiv plugins enable.
Let me know the results!

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