Hi
I host my website with WordPress directly using one of their business offerings.
Everything has been working great for a long time, but yesterday I decided to activate their Global Edge Cache option (I dont have any other caching going on).
As soon as I did that none of my images in a gallery will now display when clicked on. They show fine in the post, but when I click on them they show a black box.
If you hover over the image, the link to the image says:
data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==
instead of an actual link to the image.
I have tried turning off the edge cache but the images havent gone back to how they were.
Wordpress themselves have looked into this and said its an issue with the theme and I should contact the developer.
This is what they said:
It seems the gallery part is a Newspaper theme’s feature or a plugin that is integrated with the theme and it might be conflicting with the image optimization features from WordPress.
Can you please contact the theme support and let them know about this issue? They should know where and what to check in order to fix this problem.
My site is https://moviesgamesandtech.com
thank you.
Hello @aedney !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
