Hi,
I’m having an issue with image loading in Thrive Leads plugin.
Here what the problem is:
The subscribe form look like this https://markin.tinytake.com/sf/NjIyMzAxXzMwNjY5NDU but it should look like this: https://markin.tinytake.com/sf/NjIyMzA1XzMwNjY5NTk.
First I’ve tried to contact Thrive Leads plugin developers. After investigation they said that it’s not their plugin problem. Most likely it’s the theme or Hosting problem.
Then I’ve contacted my hosting provider and they said that “It could be from your theme”. and they suggested me to contact theme devolopers.
I’ve tried deactivating all the plugins and nothing helped.
Then I’ve tried to test how it’s working when all plugins are active, but with a different theme. With Twenty Fifteen, Twenty Fourteen and Twenty Thirteen WordPress themes, those subscribe forms works just fine and doesn’t have any issues with loading an image in those forms.
one more thing I’ve noticed that subscribe forms which on on the homepage (and which are absolutely the same as in blog posts) load images just perfectly, meanwhile subscribe forms in blog posts have issues when loading a form.
I guess it could be an issue with that slow image loading effect in blog posts? Or is?
Can you check on this issue please?
Hello cunamis,
Unfortunately, this type of plugin is not tested with our theme and we have no idea about the theme behaviour with this type of plugin, sorry! Please notice that the code from entire theme are soo huge and very complex and could be some interference between this type of plugin and our theme. So, please notice that if you want to make the theme work fine with this plugin, you will have to adjust the entire theme code to this plugin and this involve customization services and we cannot provide this type of services at the moment, sorry! If you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelance/developer to help you.
Thank you for your understanding!
Hello Catallin,
Thanks for the answer.
I think that the whole theme have some type of bugs with image loading.
After searching this forum I’ve noticed that there are lot’s of users complaining the same issue.
But most importantly, when searching the web I often notice pretty the same issue on live websites with Newspaper theme that have the same issue too.
For example image from eplindex.com website: https://markin.tinytake.com/sf/NjY5NjgxXzMyMTI4NTM
And this is not the first live website, which I noice when surfing the web.
Don’t know exactly what is causing it, but it seems that this is quite common problem with this theme.
Hello cunamis,
Please keep in mind that our theme does not have any issue regarding on images. The theme has been tested and is working fine. I have checked your example for this website -> eplindex.com and the issue come from untested plugins which interfere with the theme and create a lot of unknown issues. So, if you will check the console for this website, you will see there a lof of js. errors which were created by these plugins -> http://screencast.com/t/zU9qIWRIv Our recommendation is to use the theme without any untested plugins because these can create these issues and can break the theme. I know there are a lot of plugins but also, please notice that we cannot test all of them to work as properly with our theme because this is impossible doing that.
Thank you for your understanding!
