Hi
I added my Instagram details into the Newspaper theme settings and then I found that my insta photos were appearing at the bottom of every post.
I did not know how to stop them showing, so I removed the Insta details from the social media section.
I now have an error at the bottom of every post page
Instagram Instagram data error: The data could not be retrived using the kentnews_uk Instagram ID. If you own this account, please connect to it in Theme’s Panel Social Networks > Instagram Account Access Configuration section.
Hello !
Please provide a link to your website in order to inspect it.
Thank you !
Hello !
You will have to disable the instagram by going into Theme Panel – Footer – Instagram settings as you can see it here: https://www.screencast.com/t/yS4dxDSaU
Thank you !
Hi
That has removed the error message, but its also removed the following link from the bottom of the home page
FOLLOW US ON INSTAGRAM @KENTNEWS_UK
Before i added the social media section, I just got the link showing (without photos) which was useful?
Hello !
That would have been a bug. Normally the text should be gone when you deactivate the instagram. You can use tagDiv Composer and use the Column Text element in order to add that option at the bottom of your pages.
Thank you !
Hello,
I have the same issue. The social counter for IG is not updating and the “follow” functionality and posts is not updating properly. We post on IG every day and the website (https://mockdiaries.com) is not reflecting the latest posts on IG (@mockdiaries)
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
