Problem with Ipads/Iphones

Posted in: Newspaper
Post count: 21

Hello,

Our website dont work on Ipads and Iphones, only blank page or server error. Any idea why?

Post count: 23312

Hello damian,

Please provide your website so I can inspect it closer. First of all, if you are using some untested plugins, please try to remove all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Thanks for the message!

Post count: 21

Hello,

Website adress: ndie.pl

Post count: 21

We added SSL to our website, we think this can be a problem.

Post count: 22421

Hello,

Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. If there is a plugin conflict, this will remove it. If the problem is still there without plugins, please check your ssl implementation and remove your modifications to see if that is the cause.
Here is a guide on how to properly add ssl to WP: http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

Thank you!
Bogdan B

Post count: 21

Ok, we found source of problem: WP Super Cache
If caching is ON then website on Ipads/Iphones dont work. You have any solution?

Post count: 22421

Hello,

WP super cache has an issue on mobile and maybe it affects your site in that regard. We have no such reports but you can try this fix to see if it works:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Post count: 21

SOLVED.
The problem was with Nginx version with HTTP2 and ssl combination. We changed too Apache with no support for Nginx and now all works well. 🙂
Thanks Anyway!

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