Problem with mobile use after updating to 3.0

Hi,
Since we updated to newsmag 3.0 I can not get the mobile theme to work proberly. The screen turns blue after 1-2 seconds.
I have tried to reinstall the theme according to your documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
I does not help! Any suggestions why?

Regards,

By the way…you can check the site here: http://naturguide.dk
Thanks,

Hi

I’ve checked your site on mobile and it works fine on my end. I didn’t encountered any issue with page’s load. If you still have this issue try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.

Let me know how it goes.
Thanks!

Hi Lisborg,

We encountered the same problem. After some research we found out that the problem only occurs on Samsung devices. We solved the problem with a change in the CSS code.

.td-search-background:after {
  content: '';
  width: 100%;
  height: 100%;
  background-repeat: no-repeat;
  background-size: cover;
  background-position: center top;
  z-index: -10;
  -webkit-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
  -moz-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
  -o-transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
  transition: transform 0.8s cubic-bezier(0.22, 0.61, 0.36, 1);
}

We deleted:

position: absolute;
display: block;

and the site was visible for the mobile (Samsung)users

• This reply was modified 10 years by Sjoerd.

Thank you, Sjoerd
I will try that!

Hi Sjoerd!
It works – also for HTC users!
Thanks a lot!

Thanks Lisborg! Nice to know 🙂

@Sjoerd: does your tip has any effects on other devices/browsers? Basically, are the two lines that you removed useless?

• This reply was modified 10 years by daimpa.

I also have a Samsung s3 and is showing a blue screen after homepage is loading, in explorer default browser.

Adding the Sjoerd’s code in Custom CSS doesn’t fix it.

WP Version 4.5.3
Newsmag – version: 3.0

update: but didn’t delete the 2 lines he deleted, will do this too and see.

Hi @all

The theme is tested and works fine with these browsers: http://screencast.com/t/Qqy5tnbf We recommend to use one of these browsers for a good experience especially when a mobile device is used because viewing the site with an untested browser can create issues
Thanks!

Hi Andrei, samsung default browser is quite popular. Even if you can’t guarantee a 100% compatibility, I think it’s important to have it at least readable.

Samsungs default browser is very populair. We went crazy after receiving dozens of complaints from visitors. But the integration of the weather-module in Newsmag 3.0 was so nice that we decided not to downgrade and search a temporary solution.

After removing the two code lines the flow of complaints stopped 🙂 We didn’t get other complaints about the visibility after the modification.