problem with mobile version

Posted in: Newspaper
Post count: 191

The Mobile version of the main page looks wrong. The mobile template is here: https://scandalo.gr/home-mobile-2/ but when I edit it with tagdiv composer it looks correct, but the page looks wrong and cannot be edited.

Post count: 191

In the editor shows all the new posts , but with editor closed is not, only in the mobile version.

Post count: 35449

Hi,
If I correctly understand the problem, the new posts do not appear on mobile page when you check it using the mobile, but when you check it in with the tagDiv Composer everything is ok, in those cases the problem is related to the cache, please make sure that if you have a cache you manually clear all the cache that is apply to the website.
I hope this will help!

Post count: 191

After testing, The cache plugins when they are enabled, they work fine.
The problem is created from the cache you have in the theme.

Post count: 12

I am having the same or similar issue. Posts look fine on the desktop site, but the formatting is way off in mobile browsers: https://www.theaterbyte.com/not-one-less-blu-ray-review/

I have cleared the server cache and the browser cache on my phone and nothing fixes this. Please help.

Post count: 191

The theme has problem with its own cache, disable it from the each block.

Post count: 12

I’m not sure I understand what you mean by disable it from each block.

Post count: 191

Check if this is enabled for the mobile template
https://prnt.sc/pT6olWAKrpcZ
and if it is disamble it, this is how i fixed it.

Post count: 12

Thanks, but I have checked and this theme cache is not activated on any of the blocks on my posts.

Post count: 35449

Hi Central, this https://prnt.sc/pT6olWAKrpcZ is not the theme cache, is the cache that applies individually on each flex block and according to our documentation this will be clean at the time that is set – https://forum.tagdiv.com/use-flex-blocks-cache-option/https://i.imgur.com/zzwFmEc.png this is how it should work to reduce the database requests made by each flex block.
Hi bduhamel, I think that you are referring that the mobile version is not looking so good like the desktop version, right? If so, then it can be edited using the tagDiv Composerhttps://i.imgur.com/4pSTGQZ.jpghttps://i.imgur.com/ena4yXH.png
Thank you!

Post count: 191

Is not cleaning at the time set that is the problem.

Imagine that when i disamble it is showing the fresh articles,
if i enable it again it shows the old version , the old articles again

  • This reply was modified 3 years by Central.
Post count: 12

No, my mobile version looks fine in the composer, but it does not load properly on any actual mobile devices. The formatting is way off. I see no way to fix this. It must be an issue with the caching or something. It wasn’t happening until the last theme update.

Post count: 35449

Hi Central, maybe you have this problem because there is another cache plugin and it is possible to not work correctly with the one from the flex blocks (usually cache plugins are cleared and you post or update a post, the cache from flex blocks is cleared after the time that is set on each block, therefore it is possible you have some delays in updating the correct cache).
Hi bduhamel, can you please provide some screenshots or a screen record with the problem? For me when I check your website looks fine – https://i.imgur.com/8YaY2EC.png
Thank you!

Post count: 191

No it wasnt other plugin.
All other plugins were deactivated and unistalled.
I repeat,
was your cache. Was not updating for 2-3 days the new articles.
When i was disabling it, everything was fine, the block was showing the new articles,
when i was enabling it, it was showing the old articles in the block only

Post count: 27744

Hi,

Then doesn’t use it. Maybe the option interferes with other plugins that you use or some settings on the host.

Thank you!

Post count: 12

Hi Calin,

This is weird, but it seems like the issue has resolved itself – for now. I’m not sure why it has because I have not made any changes. The only thing I did was clear the cache in WP Rocket, but that hadn’t fixed anything before.

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