Hi, my website recently had a problem with sections that were set to only show posts with certain tags, due to an update in the Events Calendar. I set the page blocks to show tags which I had used in event posts from the Events Calendar, but the Events Calendar changed their tag system, and those posts no longer show up in your search. Please see their comment below about this problem, and maybe you can please answer their question. Thank you.
The site is telemediabroadcasting.com
“Oh yes, looking at this it appears that the page you linked to is using a custom query for tags.
The reason we made the change is because there were instances where a query for tag results in events and posts displaying together, where they should actually be separated.
I’d be really interested to know how the query for the posts on that page is created. Is there any chance you can reach out to the theme author to check? Depending on the method being used, we ought to be able to specify the tribe_events custom post type in that query and all should work as expected–but I’ll need that extra bit of context to confirm.
And, at worst, the theme author will be able to chime in with additional thoughts, if possible.”
Hello laraklopp,
Unfortunately, this type of plugin is not tested with our theme and we cannot say for sure if it will work 100% without any problems with the theme and therefore we cannot make any recommendation in this regard, sorry! Maybe with the latest update of this plugin appeared some conflicts with the core theme and that’s why will not working as properly. Being an untested plugin, we cannot provide support for it because this is not covered by our support. For more information about our support policy, please check here -> https://forum.tagdiv.com/support-policy-2/
Perhaps, to make this plugin working as property with our theme is needed to make some adjusting in the code and this involve custom work and this type of services is unavailable at the moment, sorry! If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you in this case. Usually, we recommend the developers from studio.envato.com.
Thanks for your understanding!
