Problem with saving in TagDiv Composer

Posted in: Newspaper
Post count: 26

Hi,

I have couple of problems in TagDiv Composer
– In the “Text with title” element, if the text contains parenthesis ( ) the page can not be saved and the save button keeps spinning.
– In the Title element changes in “Title background color” & “Title text color” can not be saved as well.

Can you help?

Thanks!

Post count: 20688

Hi,

I have tested the text with title element, there is no issue with saving when parenthesis are entered in the content
https://www.screencast.com/t/yw8HsOyKcPV
https://www.screencast.com/t/1VDnldWUT
https://www.screencast.com/t/R8jBPi2cx
Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
https://forum.tagdiv.com/system-status-parameters-guide/
These parameters will ensure the proper functionality of the theme and plugins.
Then check if the problem remains.

Thanks

Post count: 26

Thank you Simion for the advice.
The system status is set according to your guide.
However, I still have the same problem, and I get below error in tagdiv composer:

ReferenceError: tdConfirm is not defined
/wp-content/plugins/td-composer/includes/wpeditor.php:274:9

Any thoughts?

Thanks!

Post count: 26

Can you help please? I can’t save my pages.
Thanks!

Post count: 20688

Hi,

Please try to deactivate all your plugins except theme plugins. Then clear any caching installed. It could be a plugin conflict, this way you can determine if a plugin is to blame.
Check any custom code you might have entered in theme panel, or added to the theme files. If you use a child theme, switch to the main theme and see if this has any effect.
Also try deactivating and deleting the tagDiv composer plugin, then install it again from the theme package.
If the problem persists, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Also paste a link to this topic in your email.

Thanks

Post count: 45

I am having trouble with background colors in rows. Every time I add background color in a row, it ends up opaque. The changes do not happen and if I click on “save”, the button is rotated infinitely and you need to refresh the page. After updating, it appears error, like the one below:

array(7) { [“el_class”]=> string(0) “” [“el_id”]=> string(0) “” [“class”]=> string(28) “td_uid_19_5a124e0487d0e_rand” [“css”]=> string(0) “” [“tdc_css”]=> string(52) “eyJhbGwiOnsiYmFja2dyb3VuZC1jb2xvciI6IiNlYWVhZWEifX0=” [“tdc_css_class”]=> string(28) “td_uid_19_5a124e0487d0e_rand” [“full_width”]=> string(0) “” }

wp booster error:
TD Composer Internal error: The system tried to use an att that does not exists! class_name: vc_column Att name: “tdc_css_class_style” The list with available atts is in tdc_composer_block::render
/var/www/clickcamboriu/wp-content/plugins/td-composer/includes/tdc_composer_block.php > get_att

Post count: 23312

Hello pedropapito,

First of all, make sure that you have installed the latest theme version via FTP way because this is the surest method in this case. Also, ensure that you do not use both page builder simultaneously as TD Composer and Visual Composer. You should use only one of them. Check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ for more information. You have to provide some useful screenshots with your problem and also, your website URL so I can take a closer look at it.

Thanks for your understanding!

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