problem with share buttons on mobile.

Posted in: Newspaper
Post count: 38

Hello, I have a little problem with the buttons for sharing my extensions. After installing several to test, on the mobile version and not PC, I always have sharing buttons that appear in duplicate. Do you know why ? Is there a setting to make in the theme? Here is my site: http://www.2pac-legacy.fr In advance thank you for your help

Post count: 20688

Hi,

I have inspected the website on mobile, everything seems to be correct, there is a top sharing and a bottom sharing
https://www.screencast.com/t/xFOnFlMOmMO
https://www.screencast.com/t/5qKRxA0n2yK1
Please correct me if I misunderstand something.

Thanks

Post count: 38

Ok, thank you for your images, because me on my iPhone I have this that appears on all my pages, whether with Safari or Google Chrome: http://prntscr.com/ihqr2o
I do not understand why I do not like you.

Post count: 38

I looked at the mobile version of other phones and it’s always the same thing, I do not understand why at home it works and at home no. Can you help me if possible? Thank you very much.

Post count: 20688

We have tested on multiple phones as well both Android and IOS, there is no problem with the sharing section in the posts on your website. Try clearing the caches on the devices you are testing with.

Post count: 38

Hello, I emptied the cache of safari iOS and I still have the same thing, after yes I saw that on the pages where you went with your photos that it is the news articles, it works also at me like you but the problem is all the other pages of the site that display duplicate. Take this example page among others: http://2pac-legacy.fr/biographie/
Thank you for your help.

Post count: 20688

Indeed on that page it happens for me as well
https://www.screencast.com/t/b6daI0dTCs
But please note that is not the theme sharing, theme does not have sharing on pages. Maybe you have a plugin that adds that sharing options there.

Post count: 38

Thank you for your reply. However, I have only one page sharing widget. Do you know where it might come from, please? Thank you for your help

Post count: 20688

I could not say why that is appearing twice on the page. Check the plugin settings. Maybe it is trying to display a top and bottom sharing, but these are both displayed at the bottom.

Viewing 9 posts - 1 through 9 (of 9 total)
The forum ‘Newspaper’ is closed to new topics and replies.