Problem with shop plugin and woocommerce

Posted in: Newspaper
Post count: 9

Hello
The Tagdiv Plugin for woocommerce has a serious database error
My table is named angelweb_cztbp. I get the following error…
WordPress database error: [Table ‘angelweb_cztbp.wp_terms’ doesn’t exist]
SELECT wp_terms.*,wp_term_taxonomy.* FROM wp_terms LEFT JOIN wp_term_taxonomy ON wp_terms.term_id = wp_term_taxonomy.term_id WHERE wp_term_taxonomy.taxonomy = ‘product_cat’

Post count: 9

This is a critical error causing problems even on woocommerce updates.
Even after a fresh new installation of everything the problem insists.

Post count: 21065

Hello!

Please check this documentation about how to fix the WordPress Database: https://kinsta.com/knowledgebase/wordpress-repair-database/

Let us know the results!

Thank you!

Post count: 9

I have already done this. Then delete ALL files and database and set a new website from scratch. Error persists. You can check this if you set wordpress debug to “true”.
WordPress database error: [Table ‘angelweb_cztbp.wp_terms’ doesn’t exist]
SELECT wp_terms.*,wp_term_taxonomy.* FROM wp_terms LEFT JOIN wp_term_taxonomy ON wp_terms.term_id = wp_term_taxonomy.term_id WHERE wp_term_taxonomy.taxonomy = ‘product_cat’

Post count: 27744

Hello,

Please do a test using the theme plugins and other plugins that are tested with it=> https://www.screencast.com/t/pvYP8ffHa clear all cache and see if the problem persists.
Also, please check this topic https://stackoverflow.com/questions/57370144/wordpress-database-error-while-access-the-subcategory
https://wpml.org/forums/topic/wordpress-database-error-table-wp_term_taxonomy-doesnt-exist/

Thank you!

Post count: 9

I do not use any plugins that are not tested with the theme.
Also the link to the topic that you send is for the one who wrote the database query function, not for me.
I am trying to explain to you that this error is thrown by your tagdiv shop plugin. And this is verified in 3 (by now) CLEAN wordpress installations.

Post count: 18283

Hello!

I would like to take a look and see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Post count: 34

Hello, I am also getting the same error. I tried all methods to fix it. But the problem still persists. Can you help?

Post count: 35449

Hi Fatih,
If you made all the steps from above and the problem is still persisting, then please make a full backup for your website and database and contact us at contact@tagdiv.com provide wp-admin and cPanel, also provide as many details and screenshots you can.
Thank you!

Post count: 34

I sent an email with all the details. I need to start selling as soon as possible. Please help. Thanks.

Post count: 34

Tagdiv team was supportive. We solved the problem.

How you can fix it: Change your DB prefix to wp_

Thanks Calin and Alex for this speed solution.

  • This reply was modified 5 years by Fatih.
Post count: 9

Thank you all guys!!!! And thank you Faith, because only you and I reported this on the forum. This was driving me crazy. I even used another theme after all 🙁 Thank you so much!

Post count: 34

They reported that they will make an enhancement for the variable database prefix as soon as possible. We will continue this way for now. And your welcome.

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