Problem with social counter

Posted in: Newspaper
Post count: 6

Hi, I update newspaper6, and above the social counter appears a code text and i dont know what to do. My site is Monicateresponde.
Thanks for the help

Post count: 22421

Hello Monica,

Please make sure you install the social counter as well. Uninstall yours from the plugins section: http://screencast.com/t/vO8nGDxC (deactivate and delete)
Then install the version that comes with the theme: http://screencast.com/t/xdbi4Ws2lAoN

Thank you.

Post count: 6

Thank you!
I already did that, but the problem continues, :(.

When I uninstall the plugin text still appears on the web.

Post count: 22421

Hello Monica,

I did a little digging and found that the error comes from the old social sharing widget from newspaper 4. You updated the theme from that version and that is what causes it. The sharing widget in the sidebar is no longer available in the newer versions so you have to remove it from your sidebar in appearance->widgets.
Now you can activate social sharing from the theme panel and the social counter plugin.
Newspaper 6 was built from scratch and there are a number of big changes made. Some old features will not work anymore because they have been replaced by the new ones.

I hope this helps.
Thank you!

Post count: 6

Hello Bogdan,

You are right, the error comes from the old social sharing widget from newspaper 4.

But, i can´t remove the social sharing widget because the option does not appear, look

what else can I do? will I have to uninstall and reinstall the newspaper6?

Thank you!

Post count: 22421

Hello Monica,

I see you have managed to remove the errors. You should be able to delete widgets or the whole sidebar containing the old social icons. You can remove sidebars from post settings: http://screencast.com/t/adtKqbx7Vk
There is no need to reinstall the theme.

Thank you!

Post count: 6

Hello Bogdan
Thank you so much.
I could not wait for your answer. I spent the whole day working on the web.
To fix the error I installed the demo. But that gave me more work, it would have been easier in the way you said. Here is 1:16 a.m. so I’m going to sleep. Thank you

Post count: 22421

Hello Monica,

Unfortunately we have different time zones. For us it’s 11 AM now (GTM +2). Sorry you had to remake some of the settings on your site. This happens when you update from 4 to 6. It’s like switching to another theme.

We are sorry for the inconvenience.

Post count: 6

Hello Bogdan,
Don’t Worry, I love Newspaper theme, is very easy to use and looks beautiful.
Thank you 🙂

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