problem with social media plugin

Hi,

The social counter should work if configured properly
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Set it according to the guide, all fields must be filled with the necessary information. After doing this clear any caching installed.
If there are still issues please provide a link to your website where the counter is present, we will inspect it.

Thanks

Hi,

@tarax69 Please provide a link to your website, leave the Facebook data configured in the social counter. We will inspect it.

Thanks

Hi,

@medialife The website you mention seems to have problems at the moment
– https://www.screencast.com/t/qEH29MfzQh
Check with your hosting provider, something must have happened. We will inspect the social counter after resolving the issue.

Thanks

Hi,

Please try and use only the numeric part of the Facebook Id
– https://www.screencast.com/t/Hm0ItJP6y
Enter only those numbers in the Facebook ID field of the social counter, and check the results. It should display accurate information. Please let us know if there is still a problem.

Thanks