Hi,
I am having trouble with my [tag div] Block 16 sidebars.
Whenever I make a change to any sidebar widget, all of my [tag div] Block 16 that I have already set up in my sidebars disappear. This wouldn’t be a huge problem if I was able to re-set them easily, but I am having significant problems with this.
The drop-down menu on the [tag div] Block 16 appears but does not allow me to place the block in a sidebar (I click Add Widget, but nothing happens).
More difficult is that the drag and drop function also isn’t working correctly. I have no control over the drag and drop function, and the Blocks automatically end up in sidebar widgets where I already have [tag div] Block 16, or just disappear completely. I have literally spent an hour simply trying to place one [tag div] Block 16 , but with no luck. I have been able to place some, but I am having great problems with others.
I would be grateful for any assistance and advice.
My site is http://www.expatessentials.net
Thanks,
Mark
Hi,
Not sure why you have this issue. I also checked this with latest theme version and did not found any issues. Please check this without any plugins active, leave only Visual Composer active, clear cache and check again. Also make sure that you don’t use any special characters on the sidebar’s name as we have some reports about this, when a block is added in a custom sidebar disappears.
Thanks!
Hi Alin,
Thanks for this advice. I have — slowly — managed to restore my sidebars and [tag div] Block 16. Does this character | count as a special character, as I have used this and it might be the cause of the problem.
Thanks again for your help.
Mark
Hi,
Yes, it may caused this issue, please use Latin characters (no special characters) in their name. Anyway the sidebar name is visible only in backend.
Thanks!
