Problem with tagDIV composer on homepage.

Posted in: Newspaper
Post count: 30

Intermittent abilities to edit or save changes to the theme.
I can be in the middle of the edit and the live preview will stop.
I have tried using Chrome, Firefox, and Internet Explorer. Same problems.

Site Health is Good Screenshot

Newspaper System Status: screenshot

Tested my internet speed and its fine.
Had my host check server and its fine as well.
Haven’t been able to do much of anything on my site for a week now. Starting to regret buying this template. Need help asap.

Post count: 18283

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 30

I’ve done this. I also created a test install that had nothing else installed whatsoever. Just wordpress and your template. Same issue. Will seem to work for a min or two, then stop.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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