Problem with TagDiv Social Counter

Posted in: Newspaper
Post count: 11

Hi!

I have just updated my site to the version 8.8, and now I have a problem. I see nothing, but the text:

[td_block_social_counter custom_title=»Социальные сети» style=»style10 td-social-boxed td-social-colored» youtube=»channel/UCflzrk3cgrhzY3X81nrix0Q» separator=»»]

instead of Social counter menu on the site’s page. How it can be fixed ?

Post count: 31

Download the latest theme files, Add new plug in, find the plug in the themes folder,install it and you are done. Just dont forget to delete the previous tag div social counter.

Post count: 11

Thanks for a quick reply! I will do it right now and then give my rely about the result.

Post count: 11

Thanks! Your advice helped, everything works again.

Post count: 2

Hi!

I have the exact same problem. I’ve uninstalled the plugin, manually installed the new version, but still nothing. The theme is of course the latest version (8.8) and on the newspaper plugins page it appears as installed and active.

Even when trying to create a new page from scratch with tagDiv Composer, Social Counter is the only element that doesn’t appear on screen when I try to drag and drop it. I mean I drop it and the corresponding options on the left appear, although no placeholder appears on the main page. And when I click anywhere else it disappears into oblivion…

Post count: 20688

Hi,


@mixkonki
Could you please try as a quick test to use another browser? Check if the same issue is happening. Let us know.

Thanks

Post count: 2

Well, Occam’s razor for the win! 😛

That was indeed the solution. For the record, I’m using Opera (where I had the problem) and it worked on Firefox.

Thanks so much Simion!

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