Hey guys,
I got a problem after the installation of Newsmag theme, with the Social Counter block.
When i load a predefined layout, only code appears instead of the block (1st screenshot), and in the “Add Element” list, the Social Counter isn’t here, i can’t understand why.
In the theme panel, i activated the plugin (written “active”) but impossible to use it.
How to repait it ? 🙂
Here the screenshots :
Arnaud
Hi
I’ve tested the latest theme’s version (2.1.1) with the social counter plugin and works fine: http://screencast.com/t/gDinwZQqaOWE
Please make sure you installed the plugin from the full theme folder -> plugins folder you’ve downloaded from themeforest, also try to deactivate all plugins, except Visual Composer and Social Counter, clear the cache and test again.
If the problem persist please send an email at contact@tagdiv.com with your site login details and we will inspect this issue, also include a link to this topic.
Thanks!
Repaired !
I think it was an error during the upload of the theme. I uploaded it manually in the folder you showed, and instantaneously, it worked.
Thanks for your help ! 🙂
