Problem with the Theme – TagDiv Composer not loading widgets

Posted in: Newspaper
Post count: 83
commandeleven
#235556
May 25, 2018 at 9:50 pm

Hello,

I updated our site with the new theme update and we have lost the social media settings that appeared on the site.

https://drive.google.com/open?id=1sn1DpnTxxcCI1jWm9R08yG7S51hnMjdy

Can someone help me understand why the theme’s page builder isn’t loading the drag-drop interface on the backend and why the social media widget has gone flaky on us?

Thanks.

Post count: 20685
Simion C.
#235789
May 29, 2018 at 9:24 am

Hi,

Remember to update all the theme plugins you use. Deactivate them and remove them, then install theme again from the new theme package. The multi-purpose plugin is not required anymore (merged with the tagDiv composer), however by a mistake it is still included in the plugins folder in the theme package.

The composer should update automatically, sometimes this fails. You will have to update it manually if that bis the case. The same for the social counter (update the social counter and it should work as before).

So update the tagDiv composer and social counter, then check if the problems are solved.

Thanks

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