Hi,
I’m having problem getting this to work properly. The thumbnails are not generated as I wish. Tried to use different sizes of featured images but it seems it behaves randomly.
I installed demo on our dev server and it works ok. I tried use image sizes as in the demo (800×533) but on my site even this size doesn’t work. What am I doing wrong? The website Im talking about is https://pokerground.com/en
Hi,
Please make sure you have the thumbnails checked in this section of the theme panel: http://screencast.com/t/0JzeQBBe and then follow this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi,
I did that before and tried again after receiving this email as I used a plugin to regenerate thumbs called exactly the same as the one you advised but this still not resolved the issue. Downloaded again but still no luck even it was done : http://scr.hu/37cl/3c9lc. All thumbs on blocks are enabled (I never disabled them anyway) http://scr.hu/37cl/dogja
It still looks like here: http://scr.hu/37cl/h4kqq and here: http://scr.hu/37cl/g2r4y
Do you have any idea why it isn’t working for me?
Hi,
For some reason the theme simply does not use thumbnails on your site: http://screencast.com/t/CeC3IEtTSk It always uses the original image scaled down. Please disable all plugins except visual composer, clear cache and reset cdn files. Then use the force regenerate plugin to regenerate your thumbnails.
If you still have issues with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Also include a link to this topic so we can identify you.
Thank you!
Ok Thank you for helping and your suggestions.
The problem was with missing ext imagemagick on our server. After installing this and going through procedure you written above all is working perfectly fine.
Cheers
Dawid
