Problem with theme – Chinese Icons, broken editor.

Hello team,

We are facing lots of problem with the News Mag theme at our website fossbytes.com:

First: Icons are appearing in Chinese. We tried searching solutions online and found that lots of people are seeing the same problem. Why it isn’t a theme related issue if many people are having the Chinese icons problem with Newsmag? Also, at so many places we are seeing rectangle boxes. Here, I’m attaching few screenshots of the same.

https://1.sharebylink.com/1/?passcode=58318d081212e&parent=XwtqNQrJnobO

https://1.sharebylink.com/1/?passcode=58318d08121dd&parent=XwtqNQrJnobO

https://1.sharebylink.com/1/?passcode=58318dd541118&parent=614k9UJcQMv7

Secondly, the editor is divided into two parts and we are unable to fix it. It’s really hard to type anything in the editor.

https://1.sharebylink.com/1/?passcode=58318dd541077&parent=614k9UJcQMv7

https://1.sharebylink.com/1/?g0UdhAWxDFLC

​
As suggested by you on forums, we have changed everything in the .htaccess file, please find the content of .htaccess files below:

Header set Access-Control-Allow-Origin “*”

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /public/
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /public/index.php [L]
</IfModule>

# END WordPress

<IfModule mod_headers.c>
<FilesMatch “\.(ttf|ttc|otf|eot|woff|font.css|css)$”>
Header set Access-Control-Allow-Origin “*”
</FilesMatch>
</IfModule>

This is the error we are seeing in console:

https://1.sharebylink.com/1/iqBoxUpload/15126137_1177141839044913_1141355589_o-(1)_WVSM1uqQjgtg.png
​
We have tried everything and we are unable to fix the problem. Please look into it.

We’ve already sent you the purchase code via email. Try searching fossbytes.com

And please don’t give us your pet replies like this isn’t a theme related issue or clear your caches and try to reply to your emails, otherwise, there will be no point of purchasing the theme and support.

• This topic was modified 9 years by rahulagg25.

Heh. Many folks don’t know how to manage their web server so not really a theme issue re the CORS issue; theme does not control cross origin abilities.

This works on our Apache server for many years now; would be different on NGINX.

<FilesMatch "\.(ttf|otf|eot|woff|woff2|svg)$">
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
</FilesMatch>

(( I don’t work here. ))

• This reply was modified 9 years by simchris.

Hey Catalin,

We already have visited that link and tried everything that’s present on your forum. The website URL is https://fossbytes.com/.

Please explain the meaning of “purchasing support” if you are can not solve something which is related to your own product.

The reason why we are so concerned is that we receive around 3 million page view in a month and this time we are getting bashed badly by our audience due to the same problem.

Also, I didn’t get any reply to my email, do you guys check them or not? Never expected this kind of so called “support” from TagDiv. We have contacted our hosting provider Kinsta, and cloudflare CDN, but they are literally unable to resolve the issue.