When installing and activating the Newsmag-child, some of the blocks/modules get messed up. The whole sidebar is empty and the widgets in footer 1, footer 2 and footer 3 are now all vertically of each other in footer 1. I’ve checked the contents of the custom functions.php, but can’t find the source in there. I have the feeling that a certain hook to the Newsmag API is missing for said modules.
In case it’s relevant, the sidebar contains 4x block 15. The footer uses Newsmag style 2, with Footer 2 being a Block 7 and Footer 3 being a custom menu.
Thanks in advance for the help!
Hello Torasko,
Unfortunately, I do not know how you use the Child Theme because this can be very complex and if it’s not right used, can appear some problems. For more support about this, please check the following useful guide here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thanks for your understanding!
Hey Catalin,
I didn’t do anything with the child theme yet. I’ve just uploaded the version that was supplied in the zip from Themeforest and activated it. There is no custom code in there yet.
Hello,
You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can check your child theme and the behaviour of this with the theme.
Thanks for the message!
Hey Catalin,
Thanks for your reply. I’ll do that. Would you like me to post the solution in this topic once your support team has found it? Perhaps other people could use it in the future. 🙂
Hi Torasko,
Replied via email.
Thanks.
Hey Catalin,
Bogdan has let me know that a fix in being worked on for the next version, so I’m looking forward to that. 🙂
Thanks for your quick answer.
Hey there!
We have the same problem here. Can we get the same information?
Thanks
J
Hi J,
Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look.
Thanks!
