problem with tagDiv social counter

Posted in: Newsmag
Post count: 280

Hi
the tagDiv social counter plugin dont allow me to use my youtube channel link
its only work with user channel like

http://www.youtube.com/user/anything

How to make it work with channel ?
http://www.youtube.com/channel/anything

  • This topic was modified 11 years by Lewis.
Post count: 7909

Hi,

If you use the latest theme version and also you have updated the Social Counter plugin to version 2.10 the channel also will work if you add it like this – http://screencast.com/t/kwEAA8Cb

Thanks!

Post count: 280

thank you alan . i dont want update the theme becouse i made a lot of custem work in the files . bit i will try update the plugin and see what will happend ..
thanks mate

Post count: 280

after install version 2.10 the site become white page ..
any advice ?

Post count: 7909

Hi,

Unfortunately we did not tested new version of Social Counter with older versions of the theme, so you will have to update it. Another solution will be to make this change in the social counter file to work only with channel – https://forum.tagdiv.com/topic/problem-with-tagdiv-social-counter-youtube/#post-38128

Thanks!

Post count: 280

thanks alin its work fine now
but the counter show me 0 .. but i have 166 subscriber
any advice to fix it ?

Post count: 7909

Hi,

Unfortunately I cannot make any suggestion it should work. We use the latest version of the theme and also theme’s plugins updated to help our customers. I suggest to update the theme and also the plugin and it should work fine, I also tested your channel and it display subscribers – http://screencast.com/t/Si3op2j3http://screencast.com/t/PsE9jFKYsBiY

Thanks!

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