Hello the team!
Since the last update i have a problem with the TD composer app like some other people. I already read a lot of forum help but nothing could help me to get the TD composer app work again. Everytime i download it again, i have a 502 Bad Gateway error. I deleted the TD Composer app from cPanel. I don’t understand because i follow this:
“1. Deactivate TD Composer in plugins section
2. Uninstall TD Composer in plugins section
3. Download the latest Newspaper 8.7 version from ThemeForest
4. Extract out the content
5. Go to Theme –> Newspaper –> includes –> plugins
6. Locate the zipped td-composer file in the plugins folder
7. Head back to WordPress, install td-composer as a new plugin”
But it’s not working for me. Could you help me?
My website:
https://mybeautifuleurope.com/wp-admin
Thank you very much 🙂
I did the update via FTP after I seen all the messages on the new update but still can’t see why it’s not working. I had to launch something today but i delay because the TD composer plugin is still causing problem :/
(I don’t work here) I would recommend you send your login credentials and paste this link in your email to contact@tagdiv.com so they can assist you further. I am just a community member with basic knowledge in these things.
@epickenyan I know, sorry 🙂 . It just since i’ve seen you solve the same kind of problem i tought may be you would know what to do. Thank you for your reply 🙂
Just a btw, have you updated the theme first before installing the new td composer?
Hello My Beautiful Europe,
I have checked our email address and saw that you have written us. Thanks for the message and we will further investigate that problem as soon as possible and we will be right back with an answer on the email.
Thanks for the message!
@epickenyan Yes I already tried to install the theme without TD Composer then install TD Composer but i still have 502 Bad Gateway error …
Sorry about that. Hope that tagdiv team will assist you.
@epickenyan Can i Ask another favor? When you click on mybeautifuleurope.com do you access to my site? Or you have an error?
Because the TagDiv team has an error (so they can’t assist me) but my friends don’t have an error…
Thanks you!
Yes, there are errors and I am assuming its coz you have not enabled the td composer plugin.
Hello, I have problems too. I uploaded the last version of the template trough FTP but when I wan to install the plugins (Newspaper>Plugins>TagDivComposer) the download fails (header not correct)
Same problem here. In addition, when I try to manually install it via Plug-Ins > Add from the zip file, it kills my wp-admin back-end (just get a blank screen). Have to un-install the theme.
Check if your site uses PHP 7.2 and see if downgrading to 7.1 can help. Also, remember to delete and install afresh all the plugins that are by tagdiv (delete plugins before updating theme and plugins).
Hello there,
I do not see the site when I want to put <head> code </ head> in my header.php file. Google adsense verification etc. where do we put the codes
I look forward to hearing from you
Thank you
I too upgraded to 8.7. I use both WP Bakery and TD Composer. The site worked fine from the front end, but the entire dashboard was gone… nothing but a white screen. Only by deactivating TD-Composer were we able to get into the back end of the website.
To @epickenyan.
It has not to deal with the php version (I have PHP Version 7.1.13 on my host) neither with others plugins (I just uploaded the theme on a fresh new WP and have no other plugins from TagDiv on it). It’s just that there is a pb with TD Composer (look at the forum ; many meet with issues).
Thanks nevertheless
Sadly, the support team we’re paying for told me that there’s no issues at all with TD Composer or the upgrade and it’s all of our problem.
After using this theme for so many years and paying for support all that time, I was really frustrated that when you actually do need to use the support it blames you rather than the product.
Having the same problem with latest update for the TD composer plugin. Blank home page. Please fix asap. This problem effecting our blog.
While trying to re-edit the page, received this error
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Hello,
@hafizrahim, please refer to the following topic from here -> https://forum.tagdiv.com/topic/tagdiv-composer-error-4/ and also, make sure that you are using the correct version of TD COmposer which come bundled with the theme core files and not another old version of it.
Hope that help!
Thanks for the message!
Same problem, And i have only just bought this theme. You guys have made a real botch here… How can we fix the blank dashboard error? Or how can I get my money back, which ever’s fastest as ive already wasted too much of my time on this.
Alastair
Same problem of others. After updating I have a blank page in the backend. If I delete (or rename) td composer from plugin directory everything works…
Hello,
Take the new theme packet from Envato Market and update the theme to the latest version of it, clear all the caches and check the results. Everything should works as expected.
Thanks for your understanding!
Hi Catalin,
You’re right, it should work as expected but it doesn’t.
When will this be properly fixed?? I have also emailed for a copy of version 8.6 so I can get working on my site.
Alastair
