Problems faced when upgrading to 8.7 newspaper

Posted in: Newspaper
Post count: 152
spu
#235726
May 28, 2018 at 3:03 pm

HI,
We just upgraded to newspaper 8.7 and are facing few problems:
1) We disabled WP bakery and enabled TD composer to try and build the home page.
A) we are getting a http://www.gadgetbridge.com is currently unable to handle this request.
HTTP ERROR 500.
B) We are not able to get a right hand side onto the website. We saw the tutorial and there is no red button in any of the blocks.

2) The twitter count on TD social counter has gone down to 0 when we have lot of followers.

Please help.
Thanks.

  • This topic was modified 8 years by spu.
Post count: 152
spu
#235853
May 29, 2018 at 11:25 am

Bump!

Post count: 23312
Catalin
#235996
May 29, 2018 at 5:04 pm

Hello spu,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ This problem could be from your wp_memory. Try to increase it, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Post count: 152
spu
#236631
Jun 3, 2018 at 10:23 am

Thanks for all the help.

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