Good morning,
My website is https://www.bioecoactual.com/ and when I update the PHP version, I’m getting a fatal error. The hosting company told me the error is in the td-composer plugin: wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php(2942): WP_Widget_Custom_HTML->widget().
Could you help me?
Thanks,
Hello,
Please let me know the pho version and if you use a child theme.
Thank you!
Hello,
My current PHP version is 7.4, and I want to upgrade to 8.2, for example, or 8.4.
I’m using the Newspaper child theme.
Hi,
Please make sure that your plugins (all extra plugins are compatible with the PHP version); you can use PHP version 8.2
Also, please use the main theme and check after if the issue persists, and make sure you have the latest version 12.6.9.
Thank you!
Hello,
I have the latest version, 12.6.9, and I’ve activated the main theme, but the same thing happens. I’ve deactivated all the plugins, and it keeps happening.
Hello,
I have noticed that by deactivating the tagDiv Composer or tagDiv Standard Pack theme plugins, the website does not have a critical error, I don’t know what it is due to.
Hi,
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
Thank you!
Hello,
Perfect, I’ll create an administrator user for my website. I have cPanel on webempresa. I’ll ask you to log in, as I have to grant permission for you to connect.
