Hello, I have an error with Facebook Video.
Before, i clarify that i have checked that the videos are public and work correctly.
Site Url: https://laopinion.whopa.ar
Problem 1 (Pop-up Video)
When opening one pop-up video work fine, but then opening another, it doesn’t work.
Steps:
1.- Go to https://laopinion.whopa.ar
2.- Click in the first post (pop-up video) -> https://i.imgur.com/Euxpe2x.png
3.- Close modal, and scroll to middle of page
4.- Click in the post marked in the image -> https://i.imgur.com/tBSJWu3.png
5.- Open modal pop-up video but not loading the video.
6.- Now, refresh page and alternate order of click, in this case, the first post doen’t work.
Problem 2
Some facebook videos doesn’t work, (pop-up and single post)
1.- Go to https://laopinion.whopa.ar
2.- Click en pop-up on this post -> https://i.imgur.com/bmfS1ej.png
3.- Modal doens’t load the video
4.- Click en the title to go to single page
5.- The video doesn’t load
6.- This is te config of the post -> https://i.imgur.com/0ARj2Qr.png
7.- This is the facebook video -> https://www.facebook.com/video.php?v=1812220999063369
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I deactivated all plugins and cache and i still have same problem.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
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Our team will take a look !
Thank you !
