problems with internet explorer

Posted in: Newspaper
Post count: 2

i have a new intranet blog with the newspaper theme, in chrome and firefox without problem, but explorer i have this issues

Fonts:
completely mad

Menu:
Submenu appears behind the slider
menu

Slider
only appears one of the post (same image)

thanks

Post count: 6600

Hi,

I have tested this using the latest theme version (4.6.1) and haven’t found any issues of this type so please make sure that you also download and use the latest theme version and also check this without any plugins active, empty cache, purge files if you use CDN and try this again. If you don’t use the latest version please update it and use this guide and the FTP method to update the theme: https://forum.tagdiv.com/how-to-update-the-theme/
Please let me know how it goes and also provide your site’s URL so I can inspect this and also let me know what version of IE have you use.

Thanks

Post count: 2

Hi Lucian. I followed your instructions and the problem continues. The page is hosted on an intranet and you could not see it, is that the fact that intranet is causing this problem? I’m using internet explorer 11

The menu is below the BigSlider and this is deconfigured.
image
maybe the menu and the Bigslider are called external files that are blocked by the firewall? which could be?

I say this because when I see the demo template, on the same PC with the same explorer, these items look good.
http://themeforest.net/item/newspaper/full_screen_preview/5489609

image2

thanks

  • This reply was modified 11 years by jairoo.
Post count: 6600

Hi,

I’m not sure what causes this that is why it would help to inspect the site so I can figure out what is wrong.
The slider breaks like that when the style sheet of the page is altered like width of it.
I suggest you also remove the Visual Composer plugins then install it from the plugins folder that was provided with the theme files when you’ve downloaded it from themeforest and make sure that you install and use the 4.3.5 version of the plugin.
Use this guide to update the VC plugin: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
You can also check the demo via IE and compare it with your case: http://demo.tagdiv.com/newspaper/
Let me know if you still have this issue afterwards and how it goes!

Thanks

  • This reply was modified 11 years by Lucian.
Post count: 69

hi, i just realized that i have same problem with internet explorer 10.

I think we need your help guys.

Post count: 69

btw your theme demo has same problem. Here is the screenshot http://prntscr.com/6ihgxc

note: internet explorer 10

Post count: 6600

Hi,

I’ve tested our demo site and only get those errors when emulating version 7 of IE: http://demo.tagdiv.com/newspaper/
On other recent versions of IE this doesn’t happen: http://screencast.com/t/D608HAhM
Please make sure you’ve actually used IE10 and not an earlier version of it and test again.

Thanks

Post count: 69

Hi Lucian, the problem was compatibility mode of internet explorer. Theme is just not working properly with compatibility mode. so thank you! 🙂

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