Problems with saving – process gets stuck

Posted in: Newspaper
Post count: 9

Regularly the composer gets stuck when I want to save.
As soon as I press the button, it loads very long and doesn’t seem to finish successful.
After animation stops after a while, but it is then impossible to save again.

I have to reload the page in the browser, but of course all my work since last succesfull saving is gone.

I have no idea why this is happening. Perhaps my connection is weak because it sometimes it takes quite long to load. Is there a solution or a possible setting to tackle this?

Post count: 27744

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Post count: 9

Hey this is the output:

View post on imgur.com


and

View post on imgur.com

Post count: 27744

Hi,

Do you have 403 or 404 error?

Thank you!

Post count: 9

Hi,
I do not get a Status. Just symbol “blocked” for script admin-ajax.php

  • This reply was modified 2 years by Ria21.
Post count: 27744

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

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