Problems with saving shortcodes

Posted in: Newspaper
Post count: 45
Proposition Media
#522270
Dec 6, 2024 at 6:19 pm

hello,

I can’t save elements as shortcodes; an error message appears saying the name already exists, even when I change it to something else. What could this be due to? It worked fine until recently. I haven’t updated or installed any new plugins.

img: https://imgur.com/a/y7U572A

Post count: 27744
Anamaria
#522319
Dec 9, 2024 at 8:22 am

Hello,

Please let me know what shortcode you want to save. Also, please remove the quotation marks from the name.

Thank you!

Post count: 45
Proposition Media
#522383
Dec 9, 2024 at 3:57 pm

Hello,

Here are what i want to do save (the flex block): https://imgur.com/a/TbiSwP0

Best regards,
PM

Post count: 27744
Anamaria
#522384
Dec 9, 2024 at 4:05 pm

Hi,

Are you sure that the name is different and that you don’t have another shortcode saved with the same name?

Thank you!

Post count: 45
Proposition Media
#522385
Dec 9, 2024 at 4:42 pm

Yes. Also tried diffrent name just in case. Its the same problem for whenever i try to save a shortcode.

Any idéas what it could be?

Can i only save one shortcode for each flex block, maybe?

Post count: 27744
Anamaria
#522395
Dec 10, 2024 at 8:09 am

Hi,

We would also like to take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access. Include the link to the topic in the email.

Thank you!

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