Problems with sharing

Posted in: Newspaper
Post count: 3

Hi!
I have faced a trouble with post sharing to social networks. Shared post has no title, description or image
For instance, while trying to share this article https://www.active.borjomi.com/ua/2018/07/26/ste-e-erezhys-osnovni-pravyla-bezpechnoyi-progulyanky-na-giroskuteri/
FB debugger says
Inferred Property
The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
Missing Properties
The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id

could you please help me with this?

Post count: 23312

Hello studio7,

Please update the theme to the latest version of it, remove all of your untested plugins, clear all the caches and check the results. After you have made these changes, you should consult the guide from here -> https://forum.tagdiv.com/sharing/

Thanks for your understanding!

Post count: 3

thank you for your answer.
but the thing is? I do not have any other plugins and the theme is updated to the last version.
what else could cause such a problem?

Post count: 23312

Hello studio7,

Please check here -> https://www.screencast.com/t/YwZ7sTRgL This is not the latest version of the theme. Update it to Newspaper 9.0.1.

Thanks.

Post count: 3

Hi again!
I’ve updated theme up to 9.1… and the problem is still there, nothing changed.
And, yes, there are no untested plugins and sharing options are enabled

Post count: 23312

Hello studio7,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.