Hi, I acquired the newspaper 10 theme and I’m having problems editing pages with the tagdiv composer, I click on the “TAGDIV COMPOSER” button and return Error 404, page not found. As it is a new installation I only have the plugins required by the theme. When I disable the tagDiv Standard Pack plugin I can enter the TD Composer editing screen, but from the moment I save the page, I close it and open it again by clicking on the “TAGDIV COMPOSER” button, returns Error 404 from then on I can’t anymore do any editing. But if I disable the tagDiv Cloud Library plugin it opens normal. I want to use the Raw & Wild demo, but I did tests using other demos and the same thing happens. I need to put a website to work, but without access to TD Composer it is impossible.
As it is a new installation I only have the plugins required by the theme. I tried to install version 9.8 and the same happens, I disable the tagDiv Cloud Library plugin and everything goes back to normal. I checked the requirements of the theme and is in accordance with what was requested. In system status everything is green.
I await contact.
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
I did the procedures you asked for and the error continues. I will contact you via email with the requested information. Thank you.
