Profile icon doesn’t show

Posted in: Newspaper
Post count: 260

Hello,

Most of our members don’t have a profile photo.

It seems that to change it, you need to have a Gravatar account because it is impossible to change in their profile admin. 🙁
If you know how to fix this…

Because members don’t have a photo, there is no icon appearing in the menu bar. So most of them don’t know how to access their profile after they are logged in.

Here is an example:

In Newspaper setup, I already defined the white color when they are logged in. But it seems that the system maybe shows an invisible photo avatar instead? 🙁

How can we fix this to ensure that when our clients don’t have a Gravatar, there is a profile icon next to the cart icon?

Regards,

  • This topic was modified 2 years by Thomas.
Post count: 260

And just realized it is the same thing on mobile 🙁

Post count: 27744

Hello,

Yes, you need to use a plugin to set an image for your users https://forum.tagdiv.com/how-to-set-the-avatar/
Why do you use Woo Login? Do you have a shop? You can use Header Login. Also, did you set an icon for guests: https://i.imgur.com/e7yOpqc.png?

Thank you!

Post count: 260

We are using all the login Woo system.
With your help, I found the solution.
In the option Avatars settings, it was define to Blank (when a member doesn’t have a photo in Gravatar).
No an classic icon is showing.
Thanks

  • This reply was modified 2 years by Thomas.
Post count: 27744

Hello,

I’m glad.

Have a great day!

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