Purchase code is not activating

Posted in: Newspaper
Post count: 2

i installed the theme in and activated the Key, and after some time the website is not responding so i created a new instance in aws lightshell and deactivated the old Key

and trying to add a key in new site it was not working showing still loading

Post count: 27744

Hi,

This issue can be from the firewall or security module which blocks the admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Also, if you can’t activate, then you can send us an email at contact@tagdiv.com, provide a wp-admin URL (to can login in WordPress admin zone), cPanel URL and credentials, license certificate and purchase code, open the text file and look for the Item Purchase Code. – http://forum.tagdiv.com/how-to-find-your-envato-purchase-code/

Thank you!

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