Purchased wrong item – need refund

Posted in: Newspaper
Post count: 3
trevorlyman
#165625
Apr 2, 2017 at 7:40 pm

Hello,

I accidentally purchased the wrong item. I have not downloaded anything from this theme package.

I need a refund please.

This is my purchase number:

295856b4-df1e-456a-88aa-54b9d24623f6

Thank you-

Post count: 9544
simchris
#165637
Apr 2, 2017 at 9:26 pm

You can request that from Themeforest — see the help on TF website for requesting refunds.

Post count: 3
trevorlyman
#165640
Apr 2, 2017 at 9:30 pm

Their website says I’m supposed to ask you first. You are unable to do this for me?

Post count: 3
trevorlyman
#165649
Apr 2, 2017 at 11:51 pm

I just submitted a refund request and their message says they sent my message to you. Are you going to give me the refund?

Post count: 23312
Catalin
#165811
Apr 3, 2017 at 3:08 pm

Hello trevorlyman,

If you accidentally purchased the wrong item and if you want a full refund, please contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy other our theme.

Thanks for your message!

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