This is the strangest thing and we cannot find a lead on the cause. Random featured images are not getting loaded – maybe only on the home page – but the same featured images work on the individual post page and the image URLs are fine. We’ve tried all the normal troubleshooting things like turning lazy load off, looked for JS errors, checked plugins, etc. It doesn’t make sense that many work and seemingly random ones don’t, and that the images themselves are fine.
The site: http://kehilanews.com/
Example post where the featured image works on the post page but not on the home page:
http://kehilanews.com/2016/01/21/tu-bishvat-emerging-from-dormancy/
Image URL taken directly from the featured image in post edit:
http://kehilanews.com/wp-content/uploads/2016/01/almondblossom.jpg
What could be wrong with Newspaper that this is happening?
Thanks!
Hello,
First please clear your cache and cdn and then disable ALL your plugins except visual composer. Then check your website. If there is a plugin issue this should rule it out. Then please try to check your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there fterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also provide a link to this topic.
Thank you!
Thanks! This was a really weird one. It ended up being caused by a bizarre hosting limitation once the number of total posts reached a certain point and a customization was running wp_query on all posts. We optimized the customization and it fixed. But there were no hints of the issue and the images that were getting not-loaded (note they weren’t missing, just unloaded) by Newspaper were random (different slots as new posts cycled through the home page).
Hi,
I have checked your site but did not found any issues on homepage. As you said that some thumbnails are not loaded on modules but all the thumbs are loaded on your homepage and also I have checked your console for errors but did not found any(even if you said that the images are not missing, they are just unloaded), so I’m not sure where I should look or what suggestion to give you if I don;t see the problem. You could test this also with wp default theme and see how it works.
If you still get this issues please provide more specific details via email at contact@tagdiv and we will take a look but if we don’t see the problem we cannot make any suggestions. Also paste a link to this topic if you send the email.
Thanks!
My last post was just saying that it was fixed and describing what had happened and what fixed it:
We optimized the customization and it fixed.
Sorry if that wasn’t clear.
