Posted in: Newspaper
Post count: 36
Oct 19, 2017 at 2:33 am
I am having an issue with returning customers that cannot login when trying to purchase from wooCommerce.
There is no reCAPTCHA box for the users to click in which means that get an error saying that an incorrect value has been entered.
It was showing for the wp-admin login, but I have disabled it for the moment so that users can login
Does anybody know what this might be?
Post count: 36
Post count: 20688
Oct 19, 2017 at 2:18 pm
Hi,
I could not say what would be the exact issue. Possibly a plugin conflict or misconfiguration. Try disabling the plugin you are using for captcha and clear all caching.
Thanks
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